Curbside and in-store pick-ups are available. For more information, visit our Locations page to call your local store.
Our Rittenhouse Square Shakespeare store in Philadelphia is presently closed.
We are looking for a new Philadelphia location.
Call 212-772-3400 with any questions.
Return Policy
We want you to be happy with your purchase but understand that sometimes an item needs to be returned. Please review the return policies below and contact us with any questions.
You may return or exchange any book or non-book item in its original condition for exchange or store credit (excluding shipping cost) within 7 days of receiving your order. Non-Book items must also include all original tags and/or packaging.
Without a receipt/invoice, a return may be approved for exchange or store credit at the manager's discretion and only at the current value of the book. Please contact us for details
For all returns/exchanges, the customer is responsible for costs of return shipping. We recommend you return your items using an insured and traceable method. We are not responsible for packages lost or damaged during the return transit.
If you receive your order and find an item to be missing, incorrect or damaged please contact the store within 7 days, so that we may address and resolve the issue as quickly as possible for you.