Now open! Shake & Co.'s Specialized Art Supply Store
Click here for more details.
Curbside and in-store pick-ups are available. For more information, visit our Locations page to call your local store.
Help
Below you will find answers to frequently asked questions regarding our store and website. If you have a question that isn't answered here, or need additional information please contact us.
If I find a book on your site, does that mean it's currently in stock at your store?
Not necessarily. If your order is time sensitive, please call us to confirm availability.
I received a confirmation e-mail. Does this mean that my order is ready to be picked up or has been shipped?
No. This just means that we've received your order, you will be contacted when your order has shipped or is ready to be picked up.
When will I get my book(s)?
For in stock orders we strive to ship them within 7 business days and delivery time depends on the method of shipping selected. For orders with out of stock items, we will provide an estimated date of shipment.
What if I need to return something?
Please review our return policies and contact us with any further questions.
What forms of payment do you accept?
We accept credit cards (Visa, MasterCard, Discover and American Express and if you're picking up instore, you may pay in cash.
How can I check the status of my order?
Log in, select "My Account" and "Orders" - a list of all orders and their current status is provided.