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ITIL 4: Digital and IT Strategy (ITIL 4 Strategic Leader) Cover Image
ITIL 4: Digital and IT Strategy (ITIL 4 Strategic Leader) (Paperback)
By Axelos Global Best Practice
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Converted: The Data-Driven Way to Win Customers' Hearts Cover Image
Converted: The Data-Driven Way to Win Customers' Hearts (Hardcover)
By Neil Hoyne
$27.00
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Reorganize for Resilience: Putting Customers at the Center of Your Business Cover Image
Reorganize for Resilience: Putting Customers at the Center of Your Business (Hardcover)
By Ranjay Gulati
$38.00
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For the Win, Revised and Updated Edition: The Power of Gamification and Game Thinking in Business, Education, Government, and Social Impact Cover Image
For the Win, Revised and Updated Edition: The Power of Gamification and Game Thinking in Business, Education, Government, and Social Impact (Paperback)
By Kevin Werbach, Dan Hunter
$18.99
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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value Cover Image
The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value (Paperback)
By Peter Fader, Sarah E. Toms
$17.99
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Customer Experience Management: How to Design, Integrate, Measure and Lead Cover Image
Customer Experience Management: How to Design, Integrate, Measure and Lead (Paperback)
By Nihat Tavsan, Can Erdem
$27.50
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7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience Cover Image
7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience (Hardcover)
By Scott McKain
$25.00
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ITIL 4 Foundation Revision Guide Cover Image
ITIL 4 Foundation Revision Guide (Paperback)
By itSMF UK
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The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World Cover Image
The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World (Hardcover)
By Fred Reichheld, Rob Markey (With)
$35.00
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Breakthrough Retailing: How a Bleeding Orange Culture Can Change Everything Cover Image
Breakthrough Retailing: How a Bleeding Orange Culture Can Change Everything (Hardcover)
By Jim Inglis
$37.50
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The Metail Economy: 6 Strategies for Transforming Your Business to Thrive in the Me-Centric Consumer Revolution Cover Image
The Metail Economy: 6 Strategies for Transforming Your Business to Thrive in the Me-Centric Consumer Revolution (Hardcover)
By Joel Bines
$28.00
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An Audience of One: Drive Superior Results by Making the Radical Shift from Mass Marketing to One-To-One Marketing Cover Image
An Audience of One: Drive Superior Results by Making the Radical Shift from Mass Marketing to One-To-One Marketing (Hardcover)
By Jamie Turner, Chuck Moxley
$28.00
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